Privacy Policy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Why Does The White Cottage Use Cookies?

The Customer is informed that when connecting to the Site or the Applications and when using the Services, cookies or other technologies are used, subject to the choice expressed by the Customer; this choice may be modified at any time.

A Cookie allows its issuer, during its period of validity, to recognize the terminal concerned (computer, tablet, smartphone, etc.) each time the terminal accesses digital content containing cookies from the same issuer. A cookie records information about the navigation of your computer on our site (the pages you have visited, the date and time of the consultation, etc.) that we can read during your subsequent visits.

These cookies facilitate navigation and improve the usability of the website.

Can We Oppose the Registration of Cookies?

The Customer may oppose the registration of cookies by configuring the settings of his browser. Access to certain services and sections of the site may, in this case, be altered or impossible.

What Types of Cookies Are Used?

Several types of cookies are likely to be used by the Site and the application:

a) Strictly Necessary Cookies

Navigation Cookies improve the performance of the Services to provide the Customer with better use of the Site and Applications. These Cookies do not require the information and prior consent of the Customer to be deposited on the Customer’s terminal. More specifically, these Navigation Cookies allow in particular:

• To adapt the presentation of the Site and Applications to the display preferences of the terminal (language, display resolution, operating system, etc.).
• To allow access to a reserved area subject to a username and password.
• To memorize information relating to forms you have completed or information you have chosen on the Site.
• To offer access to your account including, but not limited to, the shopping cart, payment, or order history.
• To implement security measures, for example when you are asked to connect again after a certain period of time.

b) Functional Cookies

These analytics cookies allow us to improve the ergonomics of the site by anonymously analyzing the use of visitors. They also identify products that we can recommend. In some cases, these cookies improve the processing speed of your requests by allowing us to record your preferences.

Audience Measurement Cookies

These cookies help to establish statistics and volumes of use of the various elements of the Site, allowing the Publisher to improve the interest and ergonomics of the Services.

Social Networking Cookies

We offer features to share content through social networking sites. These cookies are managed by the publisher of the social network site, who may identify you via these buttons. We have no control over this process and invite you to read the cookie management policies on the sites concerned.

c) Advertising Cookies and Behavioural Analysis

These cookies identify which information from the Sites and Applications could be of most interest to you, to help improve your navigation and make it more interesting. They also make it possible to determine in real time which advertising to display according to your recent navigation in order to limit the number of times you have seen an advertisement and to help measure the effectiveness of an advertising campaign.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

• Read more about how WordPress uses your Personal Information: https://wordpress.org/about/privacy/
• Read more about how Google uses your Personal Information: https://www.google.com/intl/en/policies/privacy/
• You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or
marketing communications we believe may be of interest to you. For more information about how targeted
advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at thewhitecottage.twc@gmail.com or by mail using the details provided below: